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Greetings! I fairly recently took a classical guitar to be repaired tuned up at the Guitar Center location off Shelbyville Road in Louisville, KY. I had been in the V.A. Hospital being treated for numerous conditions that may have arisen from exposure to Agent Orange...
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#895666
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Bought a used Guild 12-string that appeared to be in great shape but which turned out to be missing the bridge plate, something only visible with the strings off and with a mirror to see inside the guitar. After several days and three phone calls to the N. Attleboro,...
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#886383
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I know they have people in guitar center stores who will intentionally sell items that are already marked sold but haven't shipped yet to make commission. I'm pretty sure that's what happened to me and it not only sounds like a really sketchy thing to do but seems...
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Anonymous
KevinK

Something similar just happened to me : after five months they just cancelled my backorder score drumheads, no prior notice. Totally wrong and disrespectful to a 17yr long cus...

#867471
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I almost went ballistic at the Boardman,Ohio Guitar Center. I went in at 8:30pm prepared to spend thousands. I walk in & noone's around. I go back to the electronic drum kits ready to buy a Yamaha VTX Kit and no sales person is anywhere. Kits say "Try Me" but the amps...
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jameswhitcher0729
jameswhitcher0729

All the staff at Boardman Ohio Guitar Center are always nice to all customers that go in and im in there alot so i know how they treat everybody

Anonymous
Anonymous

Had the same experience!! Horrible!!!

1.6
I liked
  • That noone got hurt
  • Leaving the store
I didn't like
  • Rudeness and carelessness
  • Customer service
  • Lack of products
#859678
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I traded & got ripped off when I returned what I purchased after only having it over the weekend they said they sold my trade. Now I am out my trade & because I lost the discount of 10% for trading in you got my guitar for far less than I would have sold it for. I have...
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Anonymous
Anonymous

So, you are mad because you sold a guitar to a company and then they sold it to another guitarist because you didn't like the guitar you purchased to replace the guitar you so...

1.4
I didn't like
  • Customer service or the store manager
  • Being ripped off
  • Store policy
#851858
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Short Review on May 09, 2016

Went to Moreno Valley store and they didn't have a cable I need , the person that help me order on line said o will was getting it 4 business day in the store. The cable was ship to other store so I haven't got it . Over 15 business days passed bye and haven't got my *** cable, I should of gone to San Bernardino where they are more pro.
#844081
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I have decent view of GC until now, but today I went in to get a Launch Control XL. Im 13, and African-American and iIfelt purely offended when he said paying customers only. He could see the money in my hand. Forced me to get out of the line. When I went to get the...
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YourVoice-GC
YourVoice-GC

I'm sorry to hear this happened to you. Will you email us at: yourvoice@guitarcenter.com so we can follow up with the store for you? We would be happy to help out however we c...

Jkickz
Jkickz

I'm sorry I didn't include, This was a store in Maryland, I don't remember which one. I might remember, and if I do I'll post that later.

2.5
Dahlgren, Virginia
#827414
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I just smashed a Ibanez guitar in the Syracuse store! I'm pissed! 3 months old and yeah it's a factory defect, I've played out more years than that kids age! They don't want it, I bought it from them! Can't help the customer? Can't give me a thing for the junk you sold...
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YourVoice-GC
YourVoice-GC

Sorry to hear about your guitar! Please email us your order information and any details you have on why the guitar may have been defective to Yourvoice@guitarcenter.com so we ...

#820837
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ibanez bass came in a schecterguitar box wrapped in bubble wrap. no interior box no warranty no allen wrenches was not brand new in case as they promised my girlfriend . called and they said even if they took it off show room wall it was considered new without original...
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YourVoice-GC
YourVoice-GC

I'm sorry the guitar you received was different than what you were promised. If you email your order details to Yourvoice@guitarcenter.com we'd be happy to look into this for ...

1.0
I didn't like
  • Not willing to give discount on demo
  • Saying demo was new
  • Lying about product
#819377
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I hear my son always telling his friends that he wished his guitar was a Strat. So for his b-day, I thought I'd get him one. I went to the local Guitar Center and stood around while the workers blabbed away with each other, like I wasn't even there. But then another...
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2.2
I didn't like
  • Customer service
#808981
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