Unclaimed
Guitar Center Reviews
18.4K
CLAIMED LOSSES
179
TOTAL REVIEWS
22.2K
PAGE VIEWS
1
ISSUE RESOLVED
Guitar Center Reviews
Warning buyers to not make the mistake I made
WARNING I purchased a Kronos from guitar center on aug 22 For shipping they said 3-5days I checked in 7 days it had not been shipped it took 2 more days before they shipped I received it today in the a-cheap Inadequate recycled box That was completely trashed smashed Mess *** It had no (designators ie fragile ,this side up Sensitive electronics) They treated like
And it arrived broken keys Cracked case it was 2-k worth of scrap WARNING
And it arrived broken keys Cracked case it was 2-k worth of scrap WARNING User's recommendation: WARNING DO NOT BUY FROM GUITAR CENTER EVER.
ID
Location
San Diego, California
Guitar center had a “glitch”, canceled my order and sold the guitar out from under me
RuPissed to say the least. Ordered a used guitar and it sat in their system for a week saying back ordered. I call and they say that there is a glitch in the system and have to cancel my order and will let me know when its back up for sale. Well, they sell the guitar out from under me during this time. Called my advisor who wouldnt call me back after I had to leave a message. Sorry doesnt heal the heart of my student. Plus I have spent $$$$$ owning two music related businesses with two live venues. Hello sweetwater. Guitar center doesnt give a *** anymore!
User's recommendation: Run to sweetwater.
ID
Location
Dallas, Texas
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerUnauthorized Card Charge
I purchased a used synthesizer online at another Guitar Center & wasn't told that the item had been sold more than a month ago. So, I call customer service to figure out what to do & a lady by the name of Jae helped me to source a local item that was comparable in...
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ID
Cons
- Bad customer service
- All this crap i have to fill out
- Fakes and frauds
Loss
$318
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerDV Mark Repair
Hello, I have a DV mark model DV-Raw Dawg-EG, serial J9N00481. Purchased Nov 14 2020 from Woodwind &Brass which I believe GC owns. I went to the DV website and they have you listed as the repair contact for North America. The amp runs for a min or two then the volume shuts off completely. How do I get this repaired, it's still covered under their 2 year warranty. Thanks, Martin I was also advised to call around all your stores till I found one that will accept it. Completely unreasonable request. Please provide the address of where I can return this for repair .
ID
Location
Oxford, Massachusetts
Preferred solution
My amp repaired under warranty
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer