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Warning buyers to not make the mistake I made

Guitar Center - Warning buyers to not make the mistake I made
Guitar Center - Warning buyers to not make the mistake I made
Guitar Center - Warning buyers to not make the mistake I made
Guitar Center - Warning buyers to not make the mistake I made
Guitar Center - Warning buyers to not make the mistake I made
WARNING I purchased a Kronos from guitar center on aug 22 For shipping they said 3-5days I checked in 7 days it had not been shipped it took 2 more days before they shipped I received it today in the a-cheap Inadequate recycled box That was completely trashed smashed Mess *** It had no (designators ie fragile ,this side up Sensitive electronics) They treated likeBullshit And it arrived broken keys Cracked case it was 2-k worth of scrap WARNING

User's recommendation: WARNING DO NOT BUY FROM GUITAR CENTER EVER.

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ID
#3932675 Review #3932675 is a subjective opinion of poster.
Location
San Diego, California

Guitar center had a “glitch”, canceled my order and sold the guitar out from under me

RuPissed to say the least. Ordered a used guitar and it sat in their system for a week saying back ordered. I call and they say that there is a glitch in the system and have to cancel my order and will let me know when its back up for sale. Well, they sell the guitar out from under me during this time. Called my advisor who wouldnt call me back after I had to leave a message. Sorry doesnt heal the heart of my student. Plus I have spent $$$$$ owning two music related businesses with two live venues. Hello sweetwater. Guitar center doesnt give a *** anymore!

User's recommendation: Run to sweetwater.

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ID
#3799870 Review #3799870 is a subjective opinion of poster.
Location
Dallas, Texas

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Unauthorized Card Charge

I purchased a used synthesizer online at another Guitar Center & wasn't told that the item had been sold more than a month ago. So, I call customer service to figure out what to do & a lady by the name of Jae helped me to source a local item that was comparable in...
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ID
#3716734 Review #3716734 is a subjective opinion of poster.
Cons
  • Bad customer service
  • All this crap i have to fill out
  • Fakes and frauds
Loss
$318
Preferred solution
Full refund

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DV Mark Repair

Hello, I have a DV mark model DV-Raw Dawg-EG, serial J9N00481. Purchased Nov 14 2020 from Woodwind &Brass which I believe GC owns. I went to the DV website and they have you listed as the repair contact for North America. The amp runs for a min or two then the volume shuts off completely. How do I get this repaired, it's still covered under their 2 year warranty. Thanks, Martin I was also advised to call around all your stores till I found one that will accept it. Completely unreasonable request. Please provide the address of where I can return this for repair .
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ID
#3698930 Review #3698930 is a subjective opinion of poster.
Location
Oxford, Massachusetts
Preferred solution
My amp repaired under warranty

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