Visalia, California
0 comments
Not resolved

I was helped by one of your associates @ Visalia store.It was going well until he decided to help other customers as he was in middle of helping me.

It took so long to completely finalize my transaction to leave the store....Two more! One of those customers came in and out as I wished I could of had same oppertunity. How frustrating it was for me to wait for him to complete his continual questioning from this other customer & he continued to answer many question, while I stood and waited & waited. Then during me placing order for another transaction for merchandise that was not in store, he helped another customer and actually completed there transaction before completing mine.

Wow....so frustrating! I suggested to this associate that he should finish one customer at a time next time. He said "no" management wants them to help many customers at a time. This associate has it completely wrong.

I hope I never have to go in that store again! I will make great effort to avoid this kind of service again!

Next time I will just leave everything and not say a word to associate and he can know how ridicules it is to be left unattended:(.Thumbs down for service for sure!

Review about: Guitar Center Services.

Review #759243 is a subjective opinion of a user.

Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

Had an Experience with Guitar Center?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like

Scentsy - DON'T buy the line of *** about "Be Part of My Team!" Scentsy "Don't become a Scentsy consultant. Unless you are willing to ruthlessly track people down to get them to buy more stuff that they absolutely don't need, and lie to people..." Read more Case Boss - No item received Case Boss "Scammer. I've patiently waited and really excited to have my new case, its 3 weeks now but did not received any updates. I searched the internet about case boss and..." Read more Guitar center Guitar Center "guitar center is a music store so you all who work there quit treating pepole like *** and trying to rip them off theres enough *** going on in this..." Read more HotPriceTubs - HOT PRICE TUBS - WARNING, OURS WENT ON FIRE HotPriceTubs "We have been hit with HOT PRICE TUBS also, they sold us this hot but and informed us it had 1 year warranty, after they attended to put the various..." Read more Cichic - 6-months of Waiting...and Then Some Cichic "I ordered a dress off this website and it said it would take "7-10 days...so I choose the express shipping (2-3) days, which costed $20 dollars more. Guess I forgot..." Read more Hoverkicks - Very disgusted Hoverkicks "Paid $150 for these for my son's birthday yesterday and the orange light doesn't work. I ordered these in May, and I'm aware the return policy is only good for..." Read more CCC Information Services - Vehicle Undervaluation CCC Information Services "I know that CCC Information Services Inc still practices unfair market valuation for vehicles. CCC Information Services has been involved in lawsuits and settlements in the past for under-valuing customers..." Read more Resume Now - They Stoled money from my bank account also Resume Now "They first charged me $1.95 for 1 time use for resume builder and i told them i do not want to be a member and they charged me 2 more..." Read more