I was helped by one of your associates @ Visalia store.It was going well until he decided to help other customers as he was in middle of helping me.
It took so long to completely finalize my transaction to leave the store....Two more! One of those customers came in and out as I wished I could of had same oppertunity. How frustrating it was for me to wait for him to complete his continual questioning from this other customer & he continued to answer many question, while I stood and waited & waited. Then during me placing order for another transaction for merchandise that was not in store, he helped another customer and actually completed there transaction before completing mine.
Wow....so frustrating! I suggested to this associate that he should finish one customer at a time next time. He said "no" management wants them to help many customers at a time. This associate has it completely wrong.
I hope I never have to go in that store again! I will make great effort to avoid this kind of service again!
Next time I will just leave everything and not say a word to associate and he can know how ridicules it is to be left unattended:(.Thumbs down for service for sure!
More Review Details
- Reason of review:
- Poor customer service
- Product or service
- Guitar Center Services
- Review category
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "The perfume scammers at Scentura won't give Investigative guy John Mattes a manager job.Why do they always kick him out from all the offices he goes to . What..."
- "I rarely post comments on the Internet but felt compelled to respond to the negative comments about Enagic USA. Enagic Electrolysis Water Generators are distributed through a network marketing compensation..."
- "I'm an engineer by education and work as a technical director, so I'm naturally a researcher and like to think I'm pretty careful about anything I do. I had..."
- "I couldn't edit my previous review so I had to make a brand new one. What originally happened was that elf gave me a $3 refund for 14 missing items..."
- "Horrible return Policy and customer service. I apparently made my purchase 3 and 4 days before their holiday return policy started. Honestly I was unaware of it in the first..."
- "After having a few absolutely horrible customer service experiences with Lumber Liquidators I decided to give them one more chance. I opted to chat with a sales rep and..."
- "We went to arby with my two children and when i approach fountain michine to get soda i noticed a puddle of nasty water i said something and they..."
- "I signed with Verizon because of their reputation and their service. Then I was abruptly shoved over to Frontier, who doesn't give me the 75/75 internet service and I have..."
- "Last Thursday, my 2005 Dodge Ram locked down while driving a block from my house. It dropped the driveshaft and rear wheels locked. I found that there was..."