we ordered a trumpet from guitar center for our son for Christmas.two weeks ago they told us it was backordered and when we complained about that they told us they found one in the warehouse.
now, 4 days till Christmas they say they don't have one and that the trumpet has been discontinued. when we asked what they planned to do to rectify the situation we were told nothing SOL. now we have nothing for our son for Christmas.
nice work guitar center.real class act!!
This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Guitar Center. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Guitar Center.
Check out the best and the worst companies in Shopping category for more informed decision or compare Guitar Center to other companies on our site.