Guitar Center Sales Scams
I bought an epiphone les paul traditional pro II because it was on sale $319 instead of $499.so I buy the guitar on line immediately on the 11/28. It was supposed to be delivered 2 or 3 days after.
a couple hours after i receive a mail saying it s back order so i have to wait 5 to 7 days. after 11 days i call to find out what s going on , they told me well we don t have the guitar so we need to find it somewhere else . we cancel your order and you ll have to pay again when we find the guitar. then i ask will I have it for Christmas, the answer " well it should if you take the extra fee delivery and the insurance cause you never what can happen.
so no guitar, plus it would have cost me a lot more. so bad bad bad. selling guitars you don t have just to attract customers it s called false advertisement. Even worse, after I sent them an email , no answer, no apologies, just the automatic message on yelp saying they are sorry for etc....but they send this to everyone .
they didn t hesitate to send me a survey to see if i was satisfy with my purchase. I cancelled it idiots ......they just dont care about customers
Reason of review: false advertisement , poor customer service.
Guitar Center Cons: Being attracted by false advertismement, Being forced to buy insurrance for delivery, Being forced to buy extra fees for delivery, Told it s almost my fault not theirs.
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Comments
Please avoid publishing any personal information and promotional content
Terrible.
May I recommend Sweetwater ? You get to pick the exact one you'll receive.
I've ordered in mid afternoon and received it via free FedEx next day on half a dozen occasions.
I don't work for them or anything like that at all. Just a satisfied buyer.