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Web site and closest store, said the ‘NEW’ guitar I wanted to order would not be available for 3-5 weeks, but I could place the order and that I would not be charged until they received the ‘new’ guitars and shipped it to me.

Total lies and fraud.

They charged my credit card before I hung up the phone, started a shipment of a used guitar to me.

I contacted them and they said, well, just receive the shipment guitar and you can get a refund or exchange later.

This is there game. Send a used item for a new purchase. Then the customer has to pay $30 to return it, because their stores won’t take it (they say we are not the ‘dot.com’ people). And then you will only get a ‘credit’ forcing you to buy from them again, so the can send you another ‘used’ guitar. You’ll never receive a new guitar from Guitar Center.

They commit fraud, and deception. Buyers should go to some other reputable outlet.

Reason of review: Not as described/ advertised.

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