Very disapointed with service asked a simple question because i needed help about a product! And the guy behind the counter seemed like i was bothering him for help! And i was going to literally buy 2 guitars from him! I would rather burn my money in a trash can rather...Read more
I went into the store to purchase a MIDI keyboard spoke to a girl about what is the best one I can buy $$100 she showed me a couple of two very short and nasty with me and her attention seem to wander everywhere else other than what I was asking her she told me she...Read more
Greetings! I fairly recently took a classical guitar to be repaired tuned up at the Guitar Center location off Shelbyville Road in Louisville, KY. I had been in the V.A. Hospital being treated for numerous conditions that may have arisen from exposure to Agent Orange...Read more
I recently purchased a guitar from this place and they sold me a 500$ piece of *** and they will do nothing to fix the problem!!! I will never go back there again
Roland Drums Review
I went to buy a product l only had a short amount of time. Waited to talk with sales person. He called somebody else over Turns out that guy was already helping two other poeple. I waited 20 mins or so then had to leave to pick son up from school. They lost out on a $2000 sale. The first guy was the manager. Lazy jurk.
I have been to the store two times last month on January 2015. One time this month on February 2015. The same thing happened. None of the Employees have assisted me with anything. I've walked around the same area for ten to twenty miniutes, and no signs of help. Some employees on the floor just looks at me and walk to a diffrent area.. no greeting or anything.
Not Received Order Review
Bought and paid for out of stock item to be shipped. Two weeks later, no product, never shipped. Finally shipped and was charged again. Terrible service-never again
Bought a used Guild 12-string that appeared to be in great shape but which turned out to be missing the bridge plate, something only visible with the strings off and with a mirror to see inside the guitar. After several days and three phone calls to the N. Attleboro,...Read more
I know they have people in guitar center stores who will intentionally sell items that are already marked sold but haven't shipped yet to make commission. I'm pretty sure that's what happened to me and it not only sounds like a really sketchy thing to do but seems...Read more
I almost went ballistic at the Boardman,Ohio Guitar Center. I went in at 8:30pm prepared to spend thousands. I walk in & noone's around. I go back to the electronic drum kits ready to buy a Yamaha VTX Kit and no sales person is anywhere. Kits say "Try Me" but the amps...Read more
I traded & got ripped off when I returned what I purchased after only having it over the weekend they said they sold my trade. Now I am out my trade & because I lost the discount of 10% for trading in you got my guitar for far less than I would have sold it for. I have...Read more
I have decent view of GC until now, but today I went in to get a Launch Control XL. Im 13, and African-American and iIfelt purely offended when he said paying customers only. He could see the money in my hand. Forced me to get out of the line. When I went to get the...Read more
I just smashed a Ibanez guitar in the Syracuse store! I'm pissed! 3 months old and yeah it's a factory defect, I've played out more years than that kids age! They don't want it, I bought it from them! Can't help the customer? Can't give me a thing for the junk you sold...Read more
ibanez bass came in a schecterguitar box wrapped in bubble wrap. no interior box no warranty no allen wrenches was not brand new in case as they promised my girlfriend . called and they said even if they took it off show room wall it was considered new without original...Read more
South Amboy, New Jersey
I didn't like
- Saying demo was new
- Not willing to give discount on demo
- Lying about product
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