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This Sat a.m appox at 10:15, I walk in & noticed the remodeling, different setup, a blond gal at the counter, arms folded, not a "hi" or "welcome" as I start to browse, another worker walks by, w/o acknowledgement, I go about and see 2 or 3 asscoiates walking in & out...
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Anonymous
Anonymous

The Reviewer seems to think he is a god and deserves to be bowed down to while at the same time derogatorily referring to an employee who clocked in 15 min ago as "Blondie". t...

I liked
  • Leaving the store
I didn't like
  • Customer service
#1191984
Reply to reviews
been looking at 59 bassman amps gc used online ... could not find much on the gurantee. Just happen to be in gc buying strings ,cords , headsets , monitors and other. I asked the counter person about the used amps on line .... this was the most rude person ever.... He...
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#1185662
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Man, what a heart breaking experience. I get an e-mail from Epiphone on Jan 8th about a Les Paul 1 out of 100 signed by Slash of "Guns N Roses" guitar and the very next day when the website and pre-orders are taken for this I am on the phone and paid in full with my...
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1.0
I didn't like
  • Poor service and inadequate service personnel
#1175294
Reply to reviews
I ordered a Dean 09 bass guitar for my son. It was ordered as a beginer set with amp and tuner. Once the order was made online and pulled from my account a guy called to tell me it was NOT a complete set. It was only the bass guitar. I asked can I cancel the order,...
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1.0
#1150862
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Ordered a guitar as a gift. when the package arrived it was a $79 guitar, I order a Les Paul. I called them and the service rep attempted to tell me I would have to pay for the shipping. After arguing with them, they paid for the shipping. Now its been well over a week...
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1.0
I didn't like
  • Company taking advantage of the consumer
#1148581
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I've played music for over 20 years. I own different types of instruments. Over the last 20 years, I've never ordered from a company like musicians friend or guitar center. I prefer the local music shop. But, I saw Guitar Center had a practice guitar I wanted for...
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1.3
Product
I didn't like
  • Guitar centers inability to fill a very simple order
#1145074
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I purchased a 2017 Les Paul from the OKC store. It took three attempts to complete the purchase. Their credit card system process two of the charges which posted to my bank account. I brought this to their attention the next day, after calling my bank to confirm that...
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2.8
#1131758
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On 9-17-17 I placed an order for the new Jimi Hendrix Monterey guitar, the online page says in stock & ready to ship ! So I place my order and the next day I receive an email that its not in stock and on backorder ! So the next day I check the web site and out of...
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Anonymous
Pete

Oh to be young again.Just wait, my young protégé, you will live to see incompetence that makes a blown shipping date for some overseas junk seem like a stubbed toe vs. a fract...

1.4
#1119999
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Show

Guitar center is know for hiring kids.

The majority of people that work at guitar center have no musical knowledge. It's a shame , there business will go bankrupt! Most things are going online sales . Box stores usually sale junk.
#1063842
Reply to reviews
I purchased a used guitar from Guitar Centers web site. I get email confirmation, order number, my credit card is charged. Email from guitar center says thanks for your order and I will receive tracking number once item is shipped. I sell one of my own guitars to...
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Anonymous
Barney Kessel

Crummy.But they probably did you a favor.Buying something used from bubbleheads may not be a good idea.

1.4
I didn't like
  • Refusing to right a wrong
  • Corporate bots
#1031564
Reply to reviews