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I've played music for over 20 years. I own different types of instruments. Over the last 20 years, I've never ordered from a company like musicians friend or guitar center. I prefer the local music shop. But, I saw Guitar Center had a practice guitar I wanted for...
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1.3
Product
I didn't like
  • Guitar centers inability to fill a very simple order
#1145074
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I purchased a 2017 Les Paul from the OKC store. It took three attempts to complete the purchase. Their credit card system process two of the charges which posted to my bank account. I brought this to their attention the next day, after calling my bank to confirm that...
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2.8
#1131758
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On 9-17-17 I placed an order for the new Jimi Hendrix Monterey guitar, the online page says in stock & ready to ship ! So I place my order and the next day I receive an email that its not in stock and on backorder ! So the next day I check the web site and out of...
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Anonymous
Pete

Oh to be young again.Just wait, my young protégé, you will live to see incompetence that makes a blown shipping date for some overseas junk seem like a stubbed toe vs. a fract...

1.4
#1119999
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Guitar center is know for hiring kids.

The majority of people that work at guitar center have no musical knowledge. It's a shame , there business will go bankrupt! Most things are going online sales . Box stores usually sale junk.
#1063842
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I purchased a used guitar from Guitar Centers web site. I get email confirmation, order number, my credit card is charged. Email from guitar center says thanks for your order and I will receive tracking number once item is shipped. I sell one of my own guitars to...
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Anonymous
Barney Kessel

Crummy.But they probably did you a favor.Buying something used from bubbleheads may not be a good idea.

1.4
I didn't like
  • Corporate bots
  • Refusing to right a wrong
#1031564
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I ordered about $500 worth of guitar equipment on guitar center's app for in store pick up. Each item said in stock in the store i wanted to pick them up in. Well a few hours go by and i don't get an email indicating that the items are ready for pickup. I call the...
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Anonymous
Freddy

No, sorry, not false advertising.You misunderstood what you read and / or omitted part of the text.It clearly states approximate shipping time to your local store on the websi...

1.0
#1028761
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-5 is what they Deserve.I took my Motif xf6 (yea,the one on the pic)to this Sac.store to trade it for a Old 88 key Korg Triton Extreme they had for $899."Dave"was the salesman at 7:30 pm.He never even turned the Motif on and said it worth maybe $1,300. and if i wanted...
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Anonymous
Jack

" I just go to play on there stuff now. "I'm surprised they don't throw you out.The spelling is "their stuff" .There - locationTheir - possessionThey're - state of being

1.0
#1001134
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Tc Helicon Review

Sold broken electronics and missing part
1.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Warranty
Website
#984122
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Guitar Center Customer Care Review

I used to think they were a good store. They lie when they need to no matter if you are s good customer or not. Even the owner of the equipment company that sells high end recording gear and is manufacture said what they told me was bullcrap. I guess that's why their ratings are so low. Screw them n God bless them to!
#978501
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I bought an epiphone les paul traditional pro II because it was on sale $319 instead of $499.so I buy the guitar on line immediately on the 11/28. It was supposed to be delivered 2 or 3 days after. a couple hours after i receive a mail saying it s back order so i have...
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Anonymous
Smitty

Terrible.May I recommend Sweetwater ? You get to pick the exact one you'll receive.I've ordered in mid afternoon and received it via free FedEx next day on half a dozen occas...

1.8
I didn't like
  • Being attracted by false advertismement
  • Being forced to buy insurrance for delivery
  • Told it s almost my fault not theirs
#972260
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