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I know they have people in guitar center stores who will intentionally sell items that are already marked sold but haven't shipped yet to make commission. I'm pretty sure that's what happened to me and it not only sounds like a really sketchy thing to do but seems...
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#867471
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I almost went ballistic at the Boardman,Ohio Guitar Center. I went in at 8:30pm prepared to spend thousands. I walk in & noone's around. I go back to the electronic drum kits ready to buy a Yamaha VTX Kit and no sales person is anywhere. Kits say "Try Me" but the amps...
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Anonymous
Anonymous

Had the same experience!! Horrible!!!

1.6
I liked
  • That noone got hurt
  • Leaving the store
I didn't like
  • Lack of products
  • Customer service
  • Rudeness and carelessness
#859678
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I traded & got ripped off when I returned what I purchased after only having it over the weekend they said they sold my trade. Now I am out my trade & because I lost the discount of 10% for trading in you got my guitar for far less than I would have sold it for. I have...
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Anonymous
Anonymous

So, you are mad because you sold a guitar to a company and then they sold it to another guitarist because you didn't like the guitar you purchased to replace the guitar you so...

1.4
I didn't like
  • Being ripped off
  • Store policy
  • Trade in policy
#851858
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Guitar Review

Guitar Center
#783983
I recently purchased a guitar from this place and they sold me a 500$ piece of *** and they will do nothing to fix the problem!!! I will never go back there again
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Roland Drums Review

Guitar Center
#753652
3.8
Details
I went to buy a product l only had a short amount of time. Waited to talk with sales person. He called somebody else over Turns out that guy was already helping two other poeple. I waited 20 mins or so then had to leave to pick son up from school. They lost out on a $2000 sale. The first guy was the manager. Lazy jurk.
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Layout of Store
Product or Service Quality

Staff Review

Guitar Center
#594880
I have been to the store two times last month on January 2015. One time this month on February 2015. The same thing happened. None of the Employees have assisted me with anything. I've walked around the same area for ten to twenty miniutes, and no signs of help. Some employees on the floor just looks at me and walk to a diffrent area.. no greeting or anything.
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Not Received Order Review

Guitar Center
#501423
Bought and paid for out of stock item to be shipped. Two weeks later, no product, never shipped. Finally shipped and was charged again. Terrible service-never again
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I have decent view of GC until now, but today I went in to get a Launch Control XL. Im 13, and African-American and iIfelt purely offended when he said paying customers only. He could see the money in my hand. Forced me to get out of the line. When I went to get the...
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YourVoice-GC
YourVoice-GC

I'm sorry to hear this happened to you. Will you email us at: yourvoice@guitarcenter.com so we can follow up with the store for you? We would be happy to help out however we c...

Jkickz
Jkickz

I'm sorry I didn't include, This was a store in Maryland, I don't remember which one. I might remember, and if I do I'll post that later.

2.5
Dahlgren, Virginia
#827414
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I just smashed a Ibanez guitar in the Syracuse store! I'm pissed! 3 months old and yeah it's a factory defect, I've played out more years than that kids age! They don't want it, I bought it from them! Can't help the customer? Can't give me a thing for the junk you sold...
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YourVoice-GC
YourVoice-GC

Sorry to hear about your guitar! Please email us your order information and any details you have on why the guitar may have been defective to Yourvoice@guitarcenter.com so we ...

#820837
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ibanez bass came in a schecterguitar box wrapped in bubble wrap. no interior box no warranty no allen wrenches was not brand new in case as they promised my girlfriend . called and they said even if they took it off show room wall it was considered new without original...
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YourVoice-GC
YourVoice-GC

I'm sorry the guitar you received was different than what you were promised. If you email your order details to Yourvoice@guitarcenter.com we'd be happy to look into this for ...

1.0
South Amboy, New Jersey
I didn't like
  • Saying demo was new
  • Lying about product
  • Not willing to give discount on demo
#819377
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I hear my son always telling his friends that he wished his guitar was a Strat. So for his b-day, I thought I'd get him one. I went to the local Guitar Center and stood around while the workers blabbed away with each other, like I wasn't even there. But then another...
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2.2
I didn't like
  • Customer service
#808981
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Today I purchased what will be my fourth guitar from Guitar Center and truthfully, will probably be the last one I ever purchase there. I was thinking "maybe they have some great deals for Presidents' Day." So I thought about doing a trade for an older guitar to help...
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1.8
#790986
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Guitar Center Plymouth Meeting 2620 Chemical Rd Plymouth Meeting, PA 19462 (610) 832-0800 Open Today:  10:00 AM - 8:00 PM I ordered a used schecter research Damien Floyd rose black solid body electric guitar Jan/29th 2016 I payed with Paypal at the same date.. that...
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1.8
I didn't like
  • Customer service
  • Sold me junk never again
  • Being sold rubbish
#789404
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Had brought my guitar into Guitar Center for a tune-up and adjustment to the bridge. Repair guy did not say anything was wrong with it when he finished with it. Cost me around $70 A month later, I needed to trade-in the same guitar. When I attempted to trade it in...
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#789324
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